Privacy Policy
Last updated:
Introduction
Welcome to TestFast. We're a Scotland-based company building lightning-fast EICR software for UK electricians. We take your privacy seriously and are committed to protecting your personal data.
This privacy policy explains what information we collect, how we use it, and your rights regarding your data. We believe in transparency and keeping things simple - no legal jargon, just straight talk.
The short version: We use PostHog analytics to understand how you use TestFast so we can make it better. We don't
Information We Collect
Analytics Data (via PostHog)
When you visit our landing page, we collect:
- Usage information: Pages you visit, buttons you click, time spent on pages
- Device information: Browser type, device type (mobile/desktop), screen size
- General location: Country-level location only (not your specific address)
- Referral source: How you found us (e.g., Google search, direct link)
What We DON'T Collect
- No names or email addresses (on the landing page)
- No personally identifiable information (PII)
- No tracking across other websites
- No selling of your data to third parties
When You Sign Up for TestFast (Future)
When our app launches and you create an account, we'll collect:
- Account information: Name, email address, password (encrypted)
- Business information: Company name, client details you choose to add
- Report data: EICR reports and data you create in the app
Note: TestFast app is currently in beta. We'll update this policy when the full app launches.
How We Use Your Data
We use the data we collect for these specific purposes:
- Product improvement: Understanding which features you use (and don't use) helps us build a better tool
- Bug fixing: Identifying where things break so we can fix them quickly
- Performance optimization: Making TestFast faster and more responsive
- User experience: Improving navigation and making the app easier to use
What We'll NEVER Do
- ❌ Sell your data to anyone
- ❌ Share your data with advertisers
- ❌ Use your data for marketing without permission
- ❌ Track you across other websites
- ❌ Spam you with emails (we'll only email about your account)
Legal Basis (UK GDPR)
We process your data based on:
- Consent: You agree via our cookie banner for analytics
- Legitimate interest: Improving our product and fixing bugs
- Contract: Providing the service you signed up for (app users)
Data Storage & Security
Where We Store Data
- PostHog analytics: Can be hosted in the EU for GDPR compliance
- App data (future): Stored on secure UK/EU servers
- Your reports: Encrypted and stored securely in your account
Security Measures
We take security seriously. Here's how we protect your data:
- Encryption: All data is encrypted in transit (HTTPS) and at rest
- Access control: Only authorized team members can access data
- Regular backups: Your data is backed up regularly
- Security updates: We keep all systems up-to-date
Data Retention
- Analytics data: Retained for up to 2 years, then deleted
- Your account data: Retained until you delete your account
- After account deletion: All personal data deleted within 30 days
Your Rights (UK GDPR)
Under UK GDPR, you have the following rights:
Right to Access
You can request a copy of all data we hold about you.
Right to Rectification
You can ask us to correct inaccurate data.
Right to Erasure
You can request we delete your data ("right to be forgotten").
Right to Restrict Processing
You can ask us to stop processing your data in certain situations.
Right to Data Portability
You can request your data in a common format to transfer elsewhere.
Right to Object
You can object to us processing your data for certain purposes.
Right to Withdraw Consent
You can withdraw consent for analytics tracking at any time.
How to Exercise Your Rights
Email us at [email protected] with your request. We'll respond within 30 days.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you're not satisfied with how we handle your data.
Third-Party Services
We use these third-party services:
PostHog (Analytics)
- Purpose: Product analytics and user behavior tracking
- Data shared: Anonymous usage data only
- Privacy policy: posthog.com/privacy
- Hosting: Can be EU-hosted for GDPR compliance
Important: We carefully vet all third-party services to ensure they meet UK GDPR requirements. We never share your data with marketing companies or advertisers.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons.
When we make changes:
- We'll update the "Last updated" date at the top of this page
- For significant changes, we'll notify you via email (if you have an account)
- We'll maintain a version history so you can see what changed
We encourage you to review this policy periodically to stay informed about how we're protecting your data.
Contact Us
If you have any questions about this privacy policy or how we handle your data, we're here to help.
TestFast
Scotland, United Kingdom
Thank you for trusting TestFast with your data. We're committed to being transparent and protecting your privacy every step of the way.